At Styled for Less, customer satisfaction is important to us. Please carefully read our refund and return policy before placing an order.
1. No Refunds or Returns on Successfully Delivered Orders
Due to the nature of thrift and secondhand fashion, all sales are considered final once the correct item has been delivered to the customer. We do not offer refunds, returns, or exchanges for:
- Change of mind
- Incorrect size selection
- Preference changes after delivery
- Minor thrift-related wear consistent with secondhand clothing
We encourage customers to carefully review product descriptions, sizes, and images before placing an order.
2. Eligible Cases for Refund or Return
A refund or return will only be considered if:
- The item delivered is completely different from the item ordered
- The wrong product was sent by our team
In such cases, customers must contact us within 24 hours of receiving the order.
3. Conditions for Return Requests
To qualify for a review:
- The item must remain unused and in the same condition it was delivered
- Clear photos/videos of the received item must be provided
- The complaint must be submitted within 24 hours after delivery confirmation
Requests made after this period may not be accepted.
4. Refund Approval Process
Once your complaint has been reviewed and approved:
- A replacement item may be offered where available
- If replacement is not possible, a refund may be processed
Refund processing times may vary depending on the payment method used.
5. Shipping Fees
Shipping fees are generally non-refundable unless the mistake was caused directly by Styled for Less.
6. Order Verification
Customers are responsible for providing accurate:
- Delivery information
- Contact details
- Size preferences
Styled for Less will not be responsible for delivery issues caused by incorrect customer information.
7. Thrift Item Disclaimer
Please note that our products are thrifted or pre-loved items. While we carefully select quality first-grade pieces, slight signs of previous use may occasionally be present and should be expected as part of thrift fashion.
8. Contact Us
For refund or return inquiries, please contact us through our official communication channels with your:
- Order number
- Full name
- Clear explanation of the issue
- Supporting photos/videos
We are always happy to assist and ensure a fair resolution where applicable.
